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The Integrated Programs Director is part of the Senior Leadership Team and contributes significantly to the strategic directions, organizational development, public engagement, quality and impact of the ministry. As the senior programs leader in the DRC national office, this person is responsible to operationalize the strategic ministry priorities into programming. Provides overall leadership and management support for all aspects of programming in the national office, with oversight and responsibility for 150 staff and a $30M USD budget.

This position ensures all programmes are managed effectively and contribute to Child Well-Being Outcomes in line with the National Office Strategic priorities. Ensures that programmes meet community and donor accountability in line with World Vision’s policies and standards. Responsible for ongoing relationships with the support office partners. Works in close collaboration with other department heads to achieve strategic and operational priorities and standards.


Contribute to Strategy Design and Implementation:

  • Contribute to the development of national strategy, annual business plans and zonal operations plans.
  • Guide organisational change and improvement at a strategic and operational level.
  • Ensure alignment of program plans and budgets with National Strategy.
  • Champion integration, ensuring strategic priorities support National Office strategy.
  • Develop and implement effective systems for strategic and adaptive management, ensuring operational plans are in place and programmes are able to make necessary adjustments to plans and budgets during implementation, in the interest of continuous improvement.
  • Develop and implement strategies for intentional and mutual learning.
  • Ensure programme plans include clear strategies to strengthen the sustainability of outcomes and ensure progress towards sustainability is measured and reported in all programmes.

Ensure Operational Effectiveness:

  • Cultivate an atmosphere of trust for the creation and delivery of high quality, effective, and accountable programming.
  • Provide line management supervision to direct reports – Zonal Directors, Sponsorship Manager.
  • Provide strategic and operational oversight of the programmes’ portfolio, ensuring mechanisms and tools are in place for effective/accountable implementation of projects (end on time, on target, and within budget).
  • Ensure programmes achieve Child Well-Being Outcomes in line with the organisation’s Ministry Framework and Development Approach, and NO’s strategic priorities and programme designs.
  • Ensure effective support mechanisms are in place to enable programmes to identify, include, and benefit the most vulnerable children (MVCs), and report their impact on MVCs.
  • Ensure that programmes are managed and executed well as per plans within time and budgets, meeting donor and community accountability.
  • Ensure Sponsorship standards are adhered to.
  • Develop a culture of excellence with regards to the planning and implementation of projects, including periodic and targeted reviews of challenging projects to ensure completion and optimum expenditure rates.
  • Spearhead coordination between departments to promote information sharing, joint planning, and problem solving, especially amongst DM, M&E, and Technical Advisors to support operational effectiveness.
  • In coordination with Response Director, contribute to the effective oversight of disaster management and HEA functions, based on Partnership protocols and standards, including the development and implementation of a National office disaster preparedness.
  • Ensure programmes have the necessary resources and competencies to live out WV’s Christian faith with boldness and humility through programme choices and through clear, appropriate communication with external stakeholders.

Foster Internal and External Engagement:

  • Champion WV engagement in government and with donors, promoting WV leadership when possible.
  • Maintain effective communications and pro-active relationships with Support Office partners, including visits by donors.
  • Promote information-sharing mechanism and internal stakeholder engagement to encourage cross-functional coordination amongst all functions and field operations and actively address issues that affect project success.
  • Proactively ensure there is a system in place to coordinate amongst Support Services, Quality Assurance, P&C, and the Grant Acquisition & Business Development Unit to address field-based team needs and to sustain growth in various field locations.
  • Develop strategic networks enabling World Vision to leverage a collective voice in favour of children and families, communities, and partners.
  • Ensure representation of WV’s strategic pillars with government and partners.
  • Foster a spirit of engagement with other agencies to promote better coordination, joint action, and partnership.
  • In the spirit of twin citizenship, contribute to knowledge sharing and collaborative learning through internal avenues such as the Operations Leader CoP.

Ensure Systems are in Place to Promote Risk Management, Audit Compliance and Good Stewardship:

  • Provide leadership in formulating strategies and plans for risk reduction programming, emergency preparedness and response activities.
  • Assess and report on risks that the program portfolio may experience, and ensure proper risk mitigation and management system is in place, including security and emergency preparedness protocols.
  • Ensure all organisational policies, procedures, and compliance regulations are in place, understood, and followed.
  • Ensure awareness of donor and Support Office requirements, including the timely preparation and submission of quality narrative and financial reports.
  • Work closely with the Finance Director and support programme teams to develop, manage, and monitor project budgets, ensuring value for money and that project expenditure is within agreed budgets.
  • Champion the implementation of audit recommendations.
  • Spearhead risk planning and ensure control measures are in place and in use.
  • Ensure that safeguarding / community accountability mechanisms are in place and in use.
  • Lead the identification and resolution of challenges which impact audit compliance and/or contribute to risk.
  • Cultivate an atmosphere of good stewardship, accountable ministry, and diligent compliance with internal and donor-imposed processes.

People Management and Capacity Building:

  • Foster a culture of trust and mutual respect with the aim of empowering staff to take on more responsibility.
  • Provide strong positive leadership to the Integrated Program Department ensuring competent and motivated staff are hired and retained.
  • Cultivate an atmosphere of staff empowerment and motivation leading to active participation in programme initiatives, lead by example, and actively engage with all staff.
  • Promote high team morale, especially within highly stressful fragile contexts and environments.
  • Ensure there are clear and deliberate retention plans specific to individual staff members and succession plans in place.
  • Champion performance management mechanisms, ensuring full participation and quality results to promote staff engagement and a culture of excellence.
  • Support professional and personal development of staff through on-the-job coaching, identification of learning and training needs and opportunities.
  • Model Christ-centered servant leadership and support spiritual development of his/her team.

Ensure Safe and Secure Working Environment:

  • In coordination with the Country Security Manager ensure security and risk mitigation measures are in place and in use.
  • Ensure adherence to Core Security Requirements.
  • Ensure that staff have the necessary tools to complete the tasks as assigned to them, including, but not limited to, communications tools such as telephones, radios, and internet access.
  • Lead the timely implementation of security recommendations.
  • Promote a culture of security awareness and risk reduction amongst staff.


Carry out additional responsibilities as assigned by the National Director.


  • Advanced degree in Developmental Studies, Public Policy, International Relations, Business Management, or any relevant Social Sciences and/or 8+ years of experience in emergency response, development programming, and/or fragile contexts.
  • Minimum of 5 years of progressive management experience in complex/protracted emergencies, recovery operations, and fragile contexts.
  • Must be bilingual – English and French.
  • Proven ability to manage a large and diverse programme portfolio with multiple donors.
  • Familiarity with EU, USAID/OFDA, DFID, CIDA, AusAID grant compliance and procedures.
  • Capacity to provide solid leadership within fragile and complex contexts.
  • Ability to be agile and possesses strong decision-making skills.
  • Possesses strong problem-solving skills and is a proactive problem solver who is able to unravel and solve multiple complex challenges in an agile and efficient manner.
  • Must possess knowledge of humanitarian industry, including Sphere standards, HAP, NGO Code of Conduct, and Humanitarian Charter.
  • Must possess experience in staff security, safety management, and staff care within a complex, insecure, and fragile environment.
  • Must have experience in programme design, monitoring, and evaluation in complex contexts.
  • Proven financial, logistical, and procurement management skills.
  • Strong ability to work with various partners, local authorities, local organisations, and NGOs to develop and maintain positive external relationships.
  • High emotional intelligence and rooted in Christian values.
  • Very strong organizational, management and negotiation skills.
  • Demonstrates well-developed interpersonal skills.
  • Must possess sound people management skills and effective cross-cultural / pluralistic context capabilities.
  • Excellent communication skills, both verbal and written, with computer proficiency.
  • Must adhere to pre-determined security standards.
  • Ensures gender perspective in the scope of work.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

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