Job Opening

Posting Title:Chief Investigations Division, P5
Job Code Title:Chief Investigations Division
Department/Office:United Nations Relief and Works Agency (UNRWA)
Duty Station:HQ Amman
Posting Period:06 December 2020 – 02 January 2021
Job Opening Number:20-Audit-UNRWA-145332-R- (R)
Staffing ExerciseN/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity


Org. Setting and Reporting

The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. In line with this mission, the Agency works towards five strategic outcomes: (a) Palestine refugee rights under international law are protected and promoted; (b) Palestine refugee health is protected and disease burden is reduced; (c) school-age children complete quality, equitable and inclusive basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood opportunities; and (e) Palestine refugees are able to meet their basic human needs of food, shelter and environmental health. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions.

The Chief Investigations Division will provide leadership, technical guidance and strategic management to UNRWA’s investigation functions and provide technical advice and supervision to a team of professional staff and support staff.

The Chief Investigations Division will received general supervision from the Director of Internal Oversight Services.


– Leads a team of experienced professionals in conducting and managing investigations of staff misconduct, including allegations of fraud and corruption, sexual misconduct, harassment and abuse of authority, as well as other violations of the Agency’s regulatory framework throughout the Agency, applying and ensuring objectivity, impartiality and fairness throughout investigative processes in accordance with generally recognized international best practices, investigative standards and applicable international administrative law standards;

– Develops and enhances guidelines for the conduct of investigations in the Agency including investigations policy, methodology and practices with regard to planning, implementation and reporting in accordance with international professional standards and best practices; reviews and enhances investigation procedures Agency-wide to ensure that they adhere to the highest international standards and best practices;

– Supports investigations carried out by Field Offices and HQ Departments, including advising Field Office Directors and HQ Directors on whether allegations should be investigated; providing guidance on the conduct of such investigations and developing written guidance materials; develops investigations training and awareness programmes in coordination with other offices and conducts regular training to develop an investigation capacity within the Agency;

– Manages the Agency Case Management System, ensuring that all cases, including cases handled by Field Offices, are promptly, accurately, and completely entered, and oversees timely reporting on investigation statistics for the Executive Office and other stakeholders;

– Supports Agency initiatives and provides advice to management to ensure that the Agency’s investigation policies, procedures and practices reinforce and promote the standards of accountability in conformity with related UN policies and frameworks; supports the development and maintenance of mechanisms to report misconduct;

– Keeps abreast of wider UN issuances and international best practices and trends by liaising with professional peers, attending meetings and seminars, conducting research and analyzing the impact of such developments and issuances on the Agency’s investigations strategies, policies and procedures; reviews and updates the Agency’s policy issuances accordingly;


UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.
– Judgement/ Decision making
– Leadership
– Teamwork
– Formulating Strategies and Concepts
– Persuading and Influencing

For guidance on how to prepare for competency-based interviews:


An advanced university degree (Master’s or equivalent) from an accredited educational institution preferably in Law or related fields.

Work Experience

– 10 years of progressively responsible and relevant experience in applying internationally recognized investigation techniques.
-Experience in implementing fraud and corruption.
– Experience in interviewing and analyzing financial data for use in investigations.
– Field experience in developing countries, and knowledge of the law of the international civil service as relates to investigations, staff misconduct, including fraud.
– Three years work experience in managing a team of investigators.
– Four years of in-depth experience in administrative investigations in the United Nations, or in investigations in the public sector (including prosecution or similar function) or a similar system.
– A minimum of 2 continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number.


Excellent command of written and spoken English.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and duration: 2 years, with the possibility of further extension.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit:


United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Above texts are copied from United Nations Official Web Page ( 
Copyright 2020 United Nations. All rights reserved

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