Posting Title:Human Resources Assistant, G5
Department/Office:Department of Operational Support
Duty Station:NEW YORK
Posting Period:07 April 2020 – 06 May 2020
Job Opening Number:20-Human Resources-DOS-134264-R-New York (O)
Staffing ExerciseN/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the Travel Unit, Division of Administration, Department of Operational Support (DOS). The office is mandated to provide travel, visa and immigration related services. The incumbent reports to the Senior Human Resources Assistant under the general supervision of the Chief of the Travel Unit.


Within delegated authority, the Human Resources Assistant will be responsible for the following duties:
• Coordinate and monitor the execution of activities related to the programs handled by the Host Country Immigration Support Services (HCISS) otherwise knows as the Visa Committee (VC) on behalf of all United Nations staff members assigned to UNHQ (Secretariat and local agencies); G4 visas (for all other than staff members, spouses and children under 21), G5 visas for domestic employees, US work permit Program for derivative G-4 visa holders (spouses and children up to their 23rd birthday), and matters related to Social Security (SS) and Department of Motor Vehicle (DMV).
• Provide advice to HR offices, Executive Offices (EOs) and staff at large on requirements for derivative G-4 and G-5 visas under preview of HCISS.
• Manage visa requests for eligible family members and domestics as part of the on boarding process for relevant UNHQ staff members in coordination with HR offices and Executive Offices.
• Advise newly arrived UNHQ staff on all visa matters and ensure that staff members, their dependents and domestics get properly registered with host country authorities.
• Liaise and consult with the Department of State to ensure US pre-notification requirements are met for domestic employees applying for a G-5 visa.
• Update staff members on status of requests.
• Compile and review cases to ensure conformity with UN/US requirements.
• Provide and advice retiring staff on eligibility requirements for special immigrant program and guides them throughout the process.
• Provide advice to staff members on restrictions and legal implications of G4 visa related to residency requirements and employment authorization.
• Guide staff members who requested G5 visas to ensure compliance with UN rules and US laws.
• Prepare, maintain and update electronic and paper files as well as internal databases.
• Design and generate a variety of periodic and ad hoc reports, statistical tables, graphic content, and other background materials/notes to facilitate inspection and other reviews.
• Deliver presentations of US work permit program during Spouse Support program meetings.
• Liaise with Office of Foreign Mission to assist staff with DMV needs.
• Liaise with Social Security Administration and ensure that G5 and G4 visa holders are issued SS numbers as required.
• Draft routine correspondence to respond to inquires in respect to matters related to the Visa Committee.
• Perform other duties as assigned.


• PROFESSIONALISM: Knowledge of travel related processing requirements; ability to recognize and act in the face of conflicting priorities; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

• COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.


High school diploma or equivalent is required.

Work Experience

A minimum of five years of experience in human resources management, administrative services or related area is required.
Experience in managing requests for visas is desirable.
Experience with US immigration procedures and/or forms is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.


Evaluation of candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Appointment or assignment against this position is for an initial period of one year.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent appointment as a result of having passed a predecessor test recognized by the Office of Human Resources Management, and who have continuously held such appointments, are not required to take the new test.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Above texts are copied from United Nations Official Web Page ( 
Copyright 2020 United Nations. All rights reserved

Like and Follow us on

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on email

Subscribe to our Newsletter

Leave a Reply