Parent Sector : Sector For Administration and Management (ADM)

Duty Station: Erbil

Job Family: Computer Sciences / Information Technologies

Type of contract : Non Staff

Level : G-5

Duration of contract : 1 year

Recruitment open to : Internal and external candidates

Application Deadline (Midnight Paris Time) : 25-Jan-2020

UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

Under the overall delegated authority of Chief of Finance and Administrative Platform of the UNESCO Offices for Iraq and Jordan and the direct supervision of the Finance and Administrative Officer, the incumbent provides technical support on hardware and software systems application.

The incumbent will undertake the below, but not limited to, responsibilities:

1. Install application systems software and hardware according to specifications and assists in performing software distribution updates, scripting, testing and support;

2.  Conduct general check-up of all system components, perform hardware troubleshooting, prepare and distribute user documentation and provide user support and training on commonly used applications software;

3.  Maintain a close coordination with UNESCO HQ for Intranet, internet link and any other technical matters related to the Offices, operate PC/LAN resources, including software on server and workstations;

4.  Maintain documentation of networks connection and communication; maintain any telephone or/and video conference equipment and assist staff in conducting conferenced; maintain office servers in terms of security, proxy, filing system and all related activities;

5.  Provide assistance to the staff responsible for managing the offices’ web sites, update and maintain the offices’ shared folders and databases networks, and perform periodic system backup and assist staff to carry out backup according to guidelines;

6.  Assess needs for upgrade and assist in selection and purchasing of necessary equipment and tools as well as performing those upgrades when applicable;

7.  Implementation of SharePoint-based workflows by studying requirements analysis and information needs;                              

8.   Perform any other duties as may be assigned.                                                               

1. Academic qualifications:

•    Satisfactory completion of Upper Secondary School and completion of computer courses from recognized institution;

2. Work experience: 

•    Minimum of 5 years of  progressively responsible experience in Information Technology;

3. Language requirement:

•    Excellent/very good knowledge and drafting skills in English and Arabic;

1. Academic qualifications:

•    Preferably University degree in Computer Science and computer literacy and ability to effectively use standard office software, tools and technologies.
•    Specialized courses on matters related to LAN/WAN networking technology is an asset;

2. Work experience:

•    Experience in administrative work, preferably with wide experience with an UN agency or other international organization.

3. Language requirement:

•    Fair knowledge in one of another UN official language (French) may be an asset.