Posting Title:TRAVEL ASSISTANT, G5
Job Code Title:TRAVEL ASSISTANT
Department/Office:United Nations Office at Geneva
Duty Station:GENEVA
Posting Period:20 July 2020 – 18 August 2020
Job Opening Number:20-Administration-UNOG-135494-R-Geneva (R)
Staffing ExerciseN/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

The position is located in the Travel Sub-unit, Purchase and Transportation Section (PTS), Central Support Services (CSS), Division of Administration at the United Nations Office at Geneva (UNOG).

Responsibilities

Under the supervision of the supervisor of Sub-Unit, the incumbent :

– Calculates transportation costs (air, rail, car) including lump-sum requests with travel time and, excess baggage entitlements for staff and dependents;
– Completes and approves UMOJA travel requests with the maximum entitlement, the fare basis and the overall transportation cost not to be exceeded by the travel agency;
– Provides information to staff members and UN sponsored travellers on the most direct and economical route, and advises on itineraries at the most economical airfare available as per the UN Rules and Regulations;
– Examines booking files and fare construction created by travel agents, contacting the travel agent to make modifications in reservations and booking classes to ensure that least costly fares are applied;
– Provides cost estimates for specific itineraries in compliance with UN Rules and Regulations;
– Advises substantive offices about alternative solutions including transportation cost differences, terminal expenses, daily subsistence allowances, stopover allowances etc;
– Submits unused e-ticket receipts for refund upon completion of the refund application form;
– Keeps the airfare matrix up-to-date.

Competencies

Professionalism:
– Knowledge of airline industry and airfare construction principles.
– Knowledge of UN travel policy and related procedures.
– Shows pride in work and in achievements;
– Demonstrates professional competences and mastery of subject matter
– Is conscientious and efficient in professional rather than personal concerns
– Shows persistence when faced with difficult problems or challenges;
– Remain calm in stressful situations
– Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Teamwork:
– Works collaboratively with colleagues to achieve organizational goals
– Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
– Places team agenda before personal agenda
– Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
– Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Accountability:
– Takes ownership of all responsibilities and honours commitments
– Delivers outputs for which one has responsibility within prescribed time, cost and quality standards
– Operates in compliance with organizational regulations and rules
– Supports subordinates, provides oversight and takes responsibility for delegated assignments
– Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Education

Completion of secondary school or its equivalent technical or commercial school is required.
A specialized travel agent training is required.

Work Experience

At least five (5) years of experience in the field of travel and airfare construction with a minimum of 2 years of experience in complex airfare calculation is required.
A minimum of two (2) years of experience in complex airfare calculation in Business travel is desirable.
An experience working within the United Nations Common System in the area and/or with a UN contracted travel management company is desirable.
An experience in the use of Computer Reservation System (CRS) , such as Amadeus, Galileo, etc. is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French is required. Knowledge of another official United Nations language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the United Nations Administrative Assessment Support Test (ASAT) at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, ICTY or the Global General Services Test (GGST) is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.


No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Above texts are copied from United Nations Official Web Page (careers.un.org) 
Copyright 2020 United Nations. All rights reserved

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