|Posting Title:||HUMAN RESOURCES PARTNER, G6|
|Job Code Title:||HUMAN RESOURCES ASSISTANT|
|Department/Office:||Economic and Social Commission for Western Asia|
|Posting Period:||26 October 2020 – 24 November 2020|
|Job Opening Number:||20-Human Resources-ESCWA-143818-R-Beirut (O)|
Org. Setting and Reporting
The Economic and Social Commission for Western Asia (ESCWA unescwa.org) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 20 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council.
This position is in the People Management Central (PMC) Section, Resources Management and Service Development Division (RMSDD) of ESCWA.
Under the overall supervision of Chief of PMC and the Programme Management Officer for Service Delivery, the Human Resources Partner (HRP) will report to a Senior HR Partner.
Within delegated authority, the Human Resources Partner will be responsible for the following duties in one or more functional areas. She/he is expected to demonstrate proficiency in at least one area, and sufficient working knowledge in the others to be able to support the section during peak workload, special projects, and to back up other team members. Knowledge and skills in all areas should be continuously expanded over the course of one or more performance cycles. The responsibilities of the HRP may vary over the course of the performance cycle(s) depending on the result and skill needs of the section, division and the organization. Scope of service will include both ESCWA internal clients and other UN Entities to whom ESCWA provides HR services.
Recruitment and Organization Management:
• Under the guidance of HR Officer and Senior HR Partner, support end-to-end recruitment of staff positions in all categories, UN Volunteers, Interns, and Consultants and Individual Contractors.
– Create, extend, loan positions.
– Review terms of reference and evaluation criteria, post job openings, Review eligibility vis-a-vis HR policy and other statutory requirements, ensure correct application of evaluation criteria in applicant screening.
– Support administration of knowledge, skill, technical and substantive assessments.
– Manage logistics for online and in-situ interviews and recruitment reviews.
– Facilitate selection of recommended candidate(s)
– Verify references, employment history, academic records, criminal records, and records of misconduct and prohibited conduct.
– Issue offer of appointment.
– Facilitate onboarding, including arrangements for travel, visa, medical clearance, security clearance; etc.
– Facilitate entry on duty including compliance with security and safety protocols, provisioning of system IDs, allotment of workspace and equipment; etc.
– Induct newly recruited staff and personnel.
• Support training (organized and ad-hoc) of Hiring Managers and review bodies on the application of relevant modules in Inspira: the UN Secretariat’s human capital management system (HCM), and other third party platforms.
• Develop ad-hoc and recurring reports
• Maintain online database of recruitment, user experience logs and dashboards.
Administration of Staff Contracts and Benefits & Entitlements:
• Under the supervision of HR Officer and Senior HR Partner, support administration of contracts and benefits & entitlements of staff in all categories and appointment types, from on-boarding to separation.
– Perform monitoring tasks and generate reports for staff administration and administration of entitlements.
– Administer all categories of staff: analyze, review, execute and approve personnel actions for onboarding, movements, separations, contract renewals through Umoja: the UN Secretariat’s Enterprise Resource Planning system (ERP).
– Administer staff entitlements analyze, execute and approve actions including dependency, education grant, rental subsidy, mobility, and others.
– Support Time Management activities related to time recording and evaluation, absences and attendances; analyze and troubleshoot issues; produce reports and prepare work schedules’ tables.
– Prepare documentation, perform all necessary arrangements, and process staff separations, retirements, terminations.
– Monitor payroll cut-off dates; assist in the analysis of payroll troubleshooting cases.
– Advise managers and staff members on matters related to staff contracts, benefits & entitlements.
Learning and Development:
• Assist in the organization and delivery of training courses and workshops.
• Provide logistics and administrative support to trainers.
• Assist in reviewing and processing requests for classification.
• Provide advice and answer general queries on classification procedures and processes.
• Maintain HR related automated systems and applications including automated databases containing HR related statistics and prepare periodic reports.
• Undertake research on a range of HR related issues and assist in the preparation of notes/reports.
• Provide general office support services; process, draft, edit, proofread and finalize for signature/approval a variety of correspondence and other communications.
• Trains and provides supervision to new and junior staff in the Section.
• Performs other duties as required.
• PROFESSIONALISM: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
High school diploma or equivalent is required.
At least seven years of progressively responsible experience in human resources management, administrative services or related area is required.
At least two years of experience and demonstrated proficiency in the application of an enterprise management system (ERP) in performing tasks and transactions related to human resource management is desirable.
At least two years of experience administering contracts and complex benefits and compensation packages for international staff, including assignments in field locations, is desirable.
At least two years of experience with online recruitment platforms (e.g. Inspira, Peoplesoft, SuccessFactors, Taleo; etc.) performing the full range of tasks in recruiting international staff is desirable.
Experience in providing services to clients through phone, electronic platforms, in-site visits and using a Customer Relationship Management system (CRM) is desirable.
Experience supporting clients and colleagues in different locations and time zones is desirable.
Demonstrated ability to conduct research, analyze issues and draft documents in the context of administration and human resources is required.
Experience in one or more of the following areas is desirable: Learning and Development, Performance Management, Conflict Resolution, Employee Relations.
Experience in data analysis, data visualization and developing presentations, and proficiency in related software, is desirable.
Experience in process improvement and process automation is desirable.
English and French are the working languages of the United Nations Secretariat. In addition, Arabic is a working language at ESCWA.
For this position, fluency in English is required. Fluency in Arabic is desirable. Fluency in French is desirable.
Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test when they are short-listed for a job opening. Having passed the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International Criminal Tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST per applicable eligibility guidelines.
Evaluation of qualified candidates will include assessment(s) and a competency-based interview.
• This position is available for one year from the date of appointment/assignment. Extension of the appointment/assignment is subject to availability of funds, extension of the mandate, continued need for services, and satisfactory performance.
• This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
• Candidates are fully responsible for all arrangements and costs for attending all assessments and interviews. All candidates shall receive the same notice period for attending the assessments and interviews.
• A formal offer of appointment shall not be issued unless the candidate has the legal right to live and work in Lebanon. The candidate is fully responsible for all costs and arrangements related to travel and relocation (including visas and permits) to the duty station and for continued employment at ESCWA.
• Staff members are subject to the authority of the Secretary-General, who may assign them to any task or function in the organization. In this context, all staff are expected to move periodically to new functions during their careers in accordance with established rules and procedures.
• The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
• At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Above texts are copied from United Nations Official Web Page (careers.un.org)
Copyright 2020 United Nations. All rights reserved
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