Telecommunications Technical Assistant
UNIFIL, Lebanon - Naqoura
|Posting Title:||TELECOMMUNICATIONS TECHNICAL ASSISTANT, G5|
|Job Code Title:||TELECOMMUNICATIONS TECHNICAL ASSISTANT|
|Department/Office:||United Nations Interim Force in Lebanon|
|Posting Period:||17 January 2018 – 15 February 2018|
|Job Opening Number:||18-Telecommunications Technology-UNIFIL-91414-R-Naqoura (M)|
Org. Setting and Reporting
These two positions are located in Regional Information and Communications Technology Section, United Nations Interim Force in Lebanon (UNIFIL), Naqoura. The incumbent will report to the Chief Communications Section or his/her designate.
Satellite Earth-station Operations:
Assist in the operation and maintenance of Intelsat Standard satellite earth-station equipment, inclusive of the antenna system, RF equipment, IF equipment, base-band equipment, and the control, supervisory, and test facilities.
Monitor satellite link performance.
Perform fault diagnosis and repair.
Maintain earth-station records and documentation.
Undertake spare parts tracking.
Wide Area Network Operations (WAN):
Monitor transmission performance of all local and remote network nodes at the link and at the I/O levels.
Coordinate with leased line carrier and / or remote site technical support staff, service restoration during facility failures.
Maintain Network Control Center / Network Operations Center records and Wide Area Network documentation.
Maintain WAN equipment inventory and track repair history of WAN nodal equipment and modules.
Prepare monthly reports on node and transmission facility performance including detailed reports of leased facility outages for outage rebate purposes.
Local Area Network operations (LAN):
Monitor the performance of the LAN, Metropolitan Area Network (MAN) and high-speed Internet access facilities.
Assist in the implementation of ad-hoc LAN support requirements with departmental focal points.
Provide remote operations, maintenance service and advanced technical support for access routers on the Wide Area Network.
Maintain LAN and MAN equipment inventory.
Prepare and revise network diagrams and network documentation.
Voice and Messaging Operation:
Analyze and review requests for telephone services; advise UN officials and or facilities staff, (e.g, architects, electricians, movers) in preparing requests for services to ensure they are cost-effective and physically feasible.
Formulate technical service orders and follow up on pending work orders, requisitions, trouble reports, etc., to ensure work is completed in a timely fashion.
Decide on type of equipment / services needed.
Maintain liaison with outside contractor telecommunications representatives with regard to any change, correction or discrepancy on the above and other technical information on procedures; oversee installations; monitor quality and quantity of work performed by contractors and compile and prepare statistics on same.
Draft and prepare blueprints showing equipment locations for telephone technicians and facilities management staff.
Assist in the design and development of work order databases and maintain the database using advanced computer technology.
Audio / Visual Conference Services:
Install, Configure, and test audio/video conference and desktop video conference hardware / software using available communication and network connectivity.
Assist in meetings’ preparation by preparing and configuring conference hardware and operate equipment during conferences.
Provide support and training for new users of conference systems.
Research and evaluate new conference products ensuring compatibility with current operational standard and growth for future needs.
Telephone Billing Services:
Ensure that clear and accurate record of all telephone accounts, documentation and invoices are maintained.
Follow up on outstanding payments and recovery of charges.
Maintain electronic records of all expenditures for commercial communications of the Mission, and provide ICTS budget officer with this information on a regular basis.
Maintain comprehensive filing system of invoices, statements and correspondence for all telephone systems, including issue and return vouchers for mobile and satellite SIM cards.
Ensure that all telephone-billing documents are scanned and electronically stored before being archived.
Microwave Radio Systems Operations:
Assist with installation, configuration, maintenance and testing of digital microwave radio systems infrastructure.
Monitor microwave system performance.
Coordinate with LAN/WAN Unit restoration and testing of services.
Maintain records of circuit configurations and changes and maintain equipment inventory records.
Radio Communication System Operations:
Install, configure and test radio communications hardware/software using available radio communications infrastructure.
Provide support and training for new users of radio communications equipment.
Maintain records of installations, assigned call signs and equipment inventory.
Construct or arrange for the construction of tower foundations in compliance with manufacturers specifications and good industry practices.
Prepare tower hardware and accessories and arrange its safe transportation to ensure an efficient, effective and timely installation even at the remotest of sites.
Erect self-supported and guyed communications towers to a height of up to 200ft in possibly hostile environments and in compliance with safety rules and good industry practices.
Install antennas, transmission lines and accessories on existing towers at any height.
Perform other related duties as required.
Professionalism: Knowledge of relevant UN rules, regulations, administrative procedures, policies and directives, and of inventory and control guidelines, directives and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations;
Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Builds consensus for task purpose and direction with team members. Supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning and organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
High School diploma or equivalent is required. Additional technical or vocational training in telecommunications or related field is required.
A minimum of five years of progressively responsible experience in telecommunications or related field is required.
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required. Knowledge of another language is desirable.
Evaluation of qualified candidates may include an assessment exercise, which may be followed by competency-based interview.
Recruitment against these two positions is on a local basis; applicants in the General Service category shall meet the relevant employment requirements of the host country (Lebanon), including fulfilling visa or work permit stipulations. If you fulfill the visa and work permit stipulations for Lebanon, please specify in your cover letter and attach a copy of your visa and work permit under ‘attachments” of your application in Inspira.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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