Communication Officer

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Date: 07-Jan-2021

Location: Beirut, Lebanon

Company: Plan International

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.


The communication officer will be responsible to ensure the design and implementation of Plan International Lebanon communication strategy. He/she will provide strategic guidance in communication across the organization in accordance with Plan’s corporate policies and procedures by using timely and relevant methods to promote Plan International’s activities in Lebanon.  


Under the guidance and direct supervision of the Advocacy and Influencing Manager the communication officer will be in charge of implementing communication activities in coordination with program colleagues and run its social media platforms.  


External Communications (‘external’ refers to audiences outside Plan as a global organization)

    Ensure effective communication in order to maintain a good image for the organization and build the organization influence, in line with Plan International’s Global Strategy and Plan International Lebanon’s Country Strategy.
    Support Project Managers in developing and implementing project-specific Communications Strategies, in line with donors’ guidelines and requirements. 
    Facilitate relevant visits of international journalists, National Office Media & Comms and other interested parties and co-ordinate their activities with the Programme Director.

Internal Communications (‘internal’ refers to audiences within Plan as a global organization, including within Plan International Lebanon)

    Advise management on various, creative, diversified and effective channels to communicate to external audiences.
    Assist in the formulation and implementation of Country Communications Strategy and plan.
    Assist in drafting press releases, press advisory messages and press packets in English and Arabic for journalists as authorized by the Country Director and under the supervision of Influencing and Advocacy Manager.
    Develop content and audiovisual material for Plan’s Facebook, Instagram, Twitter, YouTube, and other social media platforms as relevant, to ensure regular influencing messages are being uploaded and Plan’s online audience are constantly engaged.
    Respond on timely basis to online queries

Visibility and branding

    Ensure the correct use of all the branding elements in all the external communications materials and public events, including logos and layouts.
    Assist in Producing targeted and quality communications and visibility materials such as best practices, success stories, case studies, brochures, posters, videos, photos, etc. 
    Assist in Establishing, and maintaining strategic partnership with media and public relations partners in order to boost Plan’s image, profile and visibility in the Country.

Other Responsibilities:

Success Metrics: No violations of the corporate standards and policies.

1.    Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.
2.    Complies with corporate policies and standards: Safeguarding Children and Young People Policy, IT Policy, Anti –Fraud and Corruption Policy, Confidentiality Policy, Code of Conduct, Whistle Blowing, HR Policies and Procedures. 
3.    Ensures commitment to Plan’s position on promoting girls’ rights and gender equality, and integrating this into all aspects of work.


Demonstrable knowledge and understanding of:

    The context in Lebanon, particularly on issues affecting the rights and well-being of children and young people, especially girls and the most vulnerable
    Local laws in Lebanon relating to children’s rights and gender equality
    Plan International, the brand, what we do and what we don’t

Qualifications and Experience

    BA Degree in Communication, Mass Media, Journalism, Advertising, or related field.
    Minimum 3 years of demonstrated experience working as a professional communicator
    NGO experience in similar field is a must
    Proven experience in digital communications and social media pages’ management is a must
    Proficiency in MS Office required with graphic design and photo/video experience preferred


    Strong organizational abilities; able to prioritise and manage short-term and continuing projects across diverse themes despite competing deadlines.
    Strong commitment to child safeguarding policies both inside and outside the workplace.
    Ability to produce quality photos and videos with limited resources.
    Strong character traits, including team work, striving for high performance, emotional stability, resilience, adaptability, and ability to handle stress, strong initiative and self-motivation, cultural and gender sensitivity, honesty and physical fitness to travel are essential.
    Excellent written and oral communication skills, with excellent command of spoken and written English and Arabic. 


We are open and accountable

1.    Promotes a culture of openness and transparency, including with sponsors and donors.
2.    Holds self and others accountable to achieve the highest standards of integrity.
3.    Consistent and fair in the treatment of people.
4.    Open about mistakes and keen to learn from them.
5.    Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

1.    Articulates a clear purpose for staff and sets high expectations.
2.    Creates a climate of continuous improvement, open to challenge and new ideas.
3.    Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
4.    Evidence-based and evaluates effectiveness.

We work well together

1.    Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
2.    Builds constructive relationships across Plan International to support our shared goals.
3.    Develops trusting and ‘win-win’ relationships with funders, partners and communities.
4.    Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

1.    We empower our staff to give their best and develop their potential
2.    We respect all people, appreciate differences and challenge equality in our programs and our workplace
3.    We support children, girls and young people to increase their confidence and to change their own lives. 


High level


•    In-country travel is estimated at 30%.
•    Occasional international travel may be required.

Location: Lebanon, Beirut

Type of Role: Communication

Reports to: Advocacy & Influencing Manager

Grade: C1

Closing Date: 11 January 2021

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk. 

A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for. Our organisation is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We will provide equality of opportunity and will not tolerate discrimination on any grounds. We foster an organisational culture that embraces and exemplifies our commitment to gender equality, girls’ rights and inclusion while supporting staff to adopt good practice, positive attitudes and principles of gender equality and inclusion.

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