Safety and Access Coordinator

Beirut, Beirut Governorate, Lebanon | Full-time

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact. 

The Position (General Position Summary)

The Safety and Access Coordinator responsibility is to assist monitor staff movements, support administrative procedures for visitors and provide sound and timely advice to Mercy Corps staff and management on safety and security matters.

Essential Responsibilities

  • Monitor staff field movements;
  • Maintain an accurate record of Mercy Corps international staff and visitors in Lebanon, including those from the Lebanon and Regional offices.
  • Draft, maintain and operate an intra office security and emergency communication tree;
  • Support administrative procedures with relevant government stakeholders to ensure business continuity and access
  • Assist the Country Director and Operation Manager in Reviewing and updating of Safety and Security Management Plan (SMP), Contingency Plans and SOPs;
  • First point of contact for field staff on safety and security concerns;
  • Responsible for delivering security briefing as part of the induction process for new staff and visitors;
  • Monitor national, social, political and security issues and inform senior staff of issues that affect, or may affect, Mercy Corps Programs; Country Director and Operations Manager when working with Mercy Corps Programs and Senior Management in order to evaluate current and future programming based on current local security situation and adjust where needed
  • In coordination with the Operations Management, liaise with other humanitarian and emergency actors on safety and security matters;
  • Assist Security Adviser in preparation of training on security and safety procedures, security awareness, first aid and fire safety for staff;
  • Primary person responsible for all flash reporting and incident management. Is responsible for the documentation and analysis of all incidents;
  • Track safety-related incidents and developments;
  • Assist Security Adviser with the maintenance and execution of contingency plans such as hibernation/evacuation to include all facilitation and coordination with relevant personnel
  • Liaise with Security Advisor and carry out other activities as requested.
  • The Access and Safety Coordinator will conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
  • Maintain, with the regional Access and security Coordinators a network of Mercy Corps security focal points in the country program as well as external professional contacts and counterparts.
  • Monitor and provide support and reporting on NGO field security initiatives as required.
  • Identify, create and maintain a network with NGO/UN and other humanitarian access and security specialists, commercial entities and Embassies and Consulates suitable for the Country. Facilitate regional NGO security coordination through networking, collaboration and coordination with humanitarian actors.
  • Other duties as assigned.


  • Develop and implement humanitarian access approaches tailored to local contexts in field sites throughout Lebanon.
  • Ensure humanitarian access approaches are responsive to local context and include overarching community engagement components.


  • Understanding and ability to implement measures related to health and safety in the workplace, not limited too but covering fire safety and awareness, first aid, and public health related practices in line with Mercy Corps policies related to COVID 19 mitigation.
  • Ability to train on the above areas.

Supervisory Responsibility



  • Reports Directly To: Operations Director on day to day issues and Lebanon Country Director on trend analysis policy revision
  • Works Directly With: Country Director; Regional Security Advisor, Senior Management; Program Management and Operations Staff

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • 5 years of experience in NGO coordination/liaison/safety roles or management roles;
  • Previous work experience in INGOs is a plus
  • Strong organizational skills;
  • Ability to interact effectively with international and national personnel and authorities;
  • Excellent oral and written English skills.
  • High computer skills on MS Office programs.
  • A demonstrated ability to multi-task and process information into action.
  • Ability to work under pressure and with very short deadlines

Success Factors

  • Conscientious with an excellent sense of judgment
  • Ability to work simultaneously on multiple tasks
  • Willingness and ability to work effectively with a wide variety of people
  • Ability to work as part of a team and coordinate with project personnel
  • Good spoken and written English
  • Computer literate and strong organizational skills
  • Good sense of humor

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.


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