Cash for Work Coordinator

Beirut, Beirut Governorate, Lebanon | Full-time

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program / Department / Team

In 2019, Mercy Corps, the Danish Refugee Council (DRC), Oxfam in Lebanon and Al Majmoua established the Consortium “Linking Vulnerable Populations and Inclusive Market Networks to Advance Sustainable Economic Development in Lebanon” – or “LINKED” – to contribute to sustained, inclusive and sustainable economic development in Lebanon. DRC is the consortium lead.

With support from the European Union’s Madad Trust Fund (MADAD), LINKED intends to deliver an integrated livelihoods package comprising a series of mutually reinforcing and sequenced activities. On the one side, it will aim to ensure vulnerable households have enhanced capacities to identify and pursue decent livelihoods pathways and improve access to employment opportunities for vulnerable job seekers through enhanced marketable skills and linkages with employers. In parallel, it will seek to strengthen capacities of selected local businesses to provide decent, inclusive and sustainable income generation opportunities.

The €14.5 Million programme will be delivered in Bekaa, Tripoli and Mount Lebanon governorates most affected by displacement for a period of 32 months and will target Lebanese vulnerable populations and refugees. The action is designed so that each agency will serve as thematic lead for various elements of each output – DRC for employability, Mercy Corps for Business Support, Oxfam for Advocacy and Decent Work conditions, and Al Majmoua for financial inclusion – while Mercy Corps and DRC will be delivering the bulk of employability and business support activities in their own geographical area of implementation.

The Position

The Cash for Work (CFW) Coordinator is responsible for the technical oversight of the CFW component.  S/he will ensure that activities within this component are implemented to a high quality, on time, and within budget. S/he will ensure that activities in this component contribute to achieving key deliverables, including improved access to livelihoods opportunities for the most vulnerable.  As requested by the Program Manager, the successful candidate will assist with donor coordination throughout the grant, attend sector-specific meetings with peer organizations, as well as supporting and building partnerships with CBO’s, Private Sector, and Government.

Essential Responsibilities

Overall Project coordination:

  • Support the Program Manager and program team in planning and implementing project activities to meet project deliverables based on timeline and scope agreed with the donor;
  • Oversee the successful implementation of program activities, ensuring that officers and assistants are following work plans, that activities are on schedule, and that program deliverables are completed as committed;
  • Contribute to data collection tools, assessments and mapping reports, as an integral part of the program;
  • Conduct field assessments, make recommendations about the needs and vulnerabilities of the target populations in the program objectives;
  • Provide day-to-day oversight and coordination, including administrative, financial and logistical support; Troubleshoot any administrative problems and report any challenges or bottlenecks to Program Manager;
  • Participate in team planning and coordination meetings and trainings;
  • Support monitoring and evaluation efforts to document project outputs, outcomes, and impact to inform donor and other internal reporting;
  • Responsible for the filing and record keeping of project activities related to employability activities;
  • Contributes in the analysis of data collected to facilitate assessment results and lessons learnt;
  • Monitor adherence to grant agreement, Mercy Corps policies and procedures and relevant external rules and regulations;
  • Prepare weekly reports to be submitted to the Program Manager. Contribute to quarterly reports and other ad hoc reports to meet donor and internal requirements.

Cash for Work Implementation

  • Actively lead the implementation of the Cash-for-Work activities in a way that ensures coherence between field implementation, technical guidelines and commitments outlined in the program proposal;
  • Act as the main liaison between communities, municipalities and the Mercy Corps office in all program-related issues; maintain good relationships with participants, and professional relationships with local stakeholders and authorities;
  • Support in the liaison with municipalities, local business clusters and other stakeholders for the identification of potential Cash for Work activities;
  • Assess potential Cash-for-Work activities in line with the sector guidelines and in accordance with local authorities’ consultations;
  • Design the Cash-for-Work activities, including the procurement, workload for each worker, timeline for the project itself and report accordingly to the Program Manager on a regular basis.
  • Assist in the recruitment of qualified and experienced staff, trainers, and consultants if required.
  • Supervise the CfW activities and ensure the finalization of their plan for the project timeline, and that the technical aspects of the project are running in accordance with the program’s objectives and Mercy Corps’s strategies.
  • Ensure strong engagement and communication with participants targeted in Mercy Corps’ CfW activities and make sure their workplace is safe and dignified, and make sure that enquiries are answered in a timely manner, in coordination with the CARM hotline;
  • Coordinate closely with other program activities in order to ensure integrated programming and streamlined communication;
  • Work closely with operational staff, specifically procurement team, to ensure proper organization and timely follow up on order requests, payment requests and assets.
  • Act as internal focal point for the distribution and monitoring of project materials, equipment and refreshments and ensure that the purchased supplies are tracked and used properly by the beneficiaries, workers and municipalities on field.
  • Work closely with the monitoring and evaluation department to facilitate monitoring and evaluation activities to ensure project implementation is on track and of highest quality’
  • Assist in the development of standardized messages to be provided to program participants and stakeholders about the program itself, its processes, roles and responsibilities of each and everyone, and ensure their awareness of the hotline phone number of the feedback mechanism;
  • Frequently conduct field visits in order to ensure good work quality;Plan payments of project participants, cross-check the payment requests and number of hours worked, prepare the payment request to the Finance department and liaise with them throughout the process;
  • Ensure that project files are maintained and well archived (soft and hard copies);
  • Plan, monitor, and report on all projects activities and contribute to monthly donor reporting, including participants lists, payment outcomes and narrative reports;
  • With the support of the Program Manager, lead and coordinate the finalization of the Memorandum of Understanding and handover agreements with municipalities;
  • Any other task relevant to the position and as requested by the Program Manager.

Supervisory Responsibility



Reports Directly To: LINKED Program Manager

Works Directly With: LINKED Program team, MC Support Departments (MEL, HR, Finance, Operations), other programs within Mercy Corps Lebanon

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • BA/S or equivalent in civil engineering or other relevant field;
  • At least five years of progressive experience in the implementation of Cash-for-Work projects, rehabilitation of infrastructure and other construction related projects;
  • Knowledge of cash delivery mechanism and modalities;
  • Proven ability to liaise with Municipalities and to find constructive solutions;
  • Experience creating and managing detailed action/project plans and budgets;
  • Experience drafting detailed requirements for use by third parties to execute against;
  • Proven ability to work with vulnerable participants from all backgrounds;
  • Ability to analyze and prioritize to meet objectives;
  • Great communication skills and sense of humor;
  • Proficiency in English essential.

Success Factors

A successful candidate will have a passion for supporting and facilitating access to vocational training and education. S/he will have proven ability to learn quickly, take initiative, and be accountable for results.  Ability to work independently and as part of a team, with curiosity about and sensitivity to new cultures, a desire and ability to learn and grow, both personally and professionally, and a great sense of humor.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.


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