Requisition ID: req10295

Job Title: Case Worker – Tripoli

Sector: Child Protection

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Tripoli, Lebanon

Job Description

The CP case worker will be responsible for providing social services ensuring in line with key child protection principles including best interests of the child, confidentiality, do no harm and child participation. The case worker will work closely with children involved in worst forms of child labor, and at-risk children, at high risk of harm providing case management services in line with Lebanon’s Standard Operating procedures, and Global minimum standards of child protection case management. You will work in and around Akkar, Minnieh, or Bekaa, conducting house visits, weekly and/or daily follow up on program cases; and monitoring children’s working hours on the street and/or in other forms of labour in line with case action plans. You will also be responsible for closely coordinating with relevant external agencies for service provision and referrals to national mechanisms to report cases of children at high risk of harm as per the National Sop’s in order to ensure the child’s best interests. Throughout the implementation of the program you will be committed to supporting the National system through coordination, exploring opportunities for collaboration, information sharing on services, in addition to adhering to National policies, legal framework etc.,

Who this position reports to:

The Senior Case Management Officer

Major Responsibilities:

  • Identify cases of street, out of school, at risk of working children, and/or children working in other forms of labor at high risk of harm;
  • Provide case management services and maintain excellent documentation of files in line with the National Standard Operating Procedures for case management & Global Child Protection Case Management Guidelines;
  • The case worker will assume full responsibility to assess the level of risk that a child is exposed to, and immediately report any cases that could evolve into high risk cases to the direct line Manager;
  • Represent IRC well by maintaining regular communication with external referral agencies for service provision, & understanding the relevant criteria;
  • Remain abreast of developments in the field of service provisions, which includes maintaining and updating spreadsheet with mapped services and focal points for service provisions;
  • Participate actively in weekly case management team meeting remaining open to feedback and self-reflection;
  • Maintain dedicated communication with all meaningful internal units within child labour and capacity strengthening teams to highlight challenges, propose solutions and monitor trends which could indicate negative or positive implications for children and their families;
  • Ensure full responsibility & accountability –for maintaining, drafting and updating reports which include case management reports, juvenile judge reports, and protection files;
  • Conduct night shift work on a rotational basis with street educators- near locations where street children work;


  • Consistently and dedicatedly monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to the SaWC manager and liaising with external parties as required to maintain/enhance the security environment for IRC programs
  • Other duties as assigned by the supervisor and SaWC manager to enable and develop IRC programs

Professional Standards

All IRC staff are required to adhere to THE IRC Way Standards for Professional Conduct and the IRC country employment policies. Commitment and advocate of the IRC Child Safeguarding Policy.

Key Working Relationships:

Position Reports to: Senior Child Protection Case management Officer

Position directly supervises: Possibility of supervision responsibilities of volunteers

Indirect Reporting: N/A


  • Demonstrate determination, focus and dedication to seeing through complex and time-consuming processes.
  • Excellent critical thinking skills when assessing approaches to advocating for services;
  • Comfortable working on the street and at night (on a rotational basis);
  • Technical diploma or degree in psychology, social work, human rights, or related degree preferred
  • Minimum of 2 years experience of implementing child protection programs, preferable social work or case management, in humanitarian or development settings
  • Demonstrate understanding of working with children and particularly vulnerable children
  • Personal qualities: Great teammate, flexible, solutions-oriented, network-builder, able to handle pressure well and work in cross-cultural setting,
  • Fluency in written and spoken Arabic, English speaking is a plus
  • Staunch advocate of child protection and child rights;

Desirable not essential

  • Experience working with street and working children
  • Experience working with Syrian, Dom and Turkmen communities

IRC is an Equal Opportunity Employer

IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Standards of Professional Conduct: The IRC and IRC workers adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other accommodating benefits and allowance

Apply Now

Leave a Reply