DRC Jobs in Nigeria
IT Assistant

Job Description

Overall purpose of the role 
Responsible for the day to day support of the IT infrastructure, including providing technical support. 
Geographic scope: Base (Damaturu) 
This role has a base focus and ensures compliance to DRC procedures and guidelines at base level. The role contributes to the development of base strategies, which are translated into action plans and day-to-day tasks. 
Main responsibilities 
• Perform software installations and maintain day-to-day systems operations. 
• Support e-mail and Internet functionality. 
• Trouble shooting the LAN and wireless connections 
• Hardware and software support. 
• Oversee software and network security and ensure that the anti-virus within the organization is updated on a timely basis. 
• Perform preventive maintenance service on the IT equipment on a scheduled basis. 
• Perform general repairs on some IT equipment and peripherals. 
• Ensure that internet and Thuraya bills are paid on timely basis. 
• Reinforce IT policies to end users. 
• Document network problems and resolution for future reference while monitoring system performance and implementing performance tuning. 
• Administer domains and email creation of users. 
• Prepare an inventory schedule of all IT equipment and software in use and in storage. 
• Carry out capacity building and on the job training for staff as required. 
• Travel to Field Offices and provide IT related support. 
Required experience and competencies 
• At least 1 year of experience in similar positions 
• Advanced English proficiency 
• Fluency in local language 
All DRC roles require the post-holder to master DRC’s core competencies: 
• Striving for excellence: Focusing on reaching results while ensuring efficient processes. 
• Collaborating: Involving relevant parties and encouraging feedback. 
• Taking the lead: Taking ownership and initiative while aiming for innovation. 
• Communicating: Listening and speaking effectively and honestly. 
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. 
Required education 
Diploma or professional degree in information technology, computer systems, or a related field 
– Flexible & willing to work in a remote setting & to travel to other field locations. 
– Ability to work under pressure to deadlines and stress. 
– Ability to work independently on his or her own initiative with problems solving skills 
– Strong team and interpersonal skills.


Availability: As soon as possible

Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;

The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.


How to apply

The position is for NIGERIAN NATIONALS ONLY.


Application method

  • CV and Cover Letter indicating and explaining the suitability to the position applied.
  • Provide contact details (name, position, email address and tel. no.) of 3 professional non-related references, whereas 1 must be for the latest employer. Please do not attach any written recommendations.
  • Applications should be addressed to: “Recruitment Manager”.
  • Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. CV-only applications will not be considered.


Deadline date. 17/05/2019 Applications sent/received after the deadline will not be considered.

  • Only short-listed applicants will be invited for written test and oral interview.


For general information about the Danish Refugee Council, please consult: www.drc.dk


DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

Read more here about what our employees say about working in DRC.

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit drc.ngo to read more about what we do to secure robust safeguarding mechanisms.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.
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