Org. Setting and Reporting

This position is located in the Strategic Air Operations Centre (SAOC). SAOC depends administratively from the Office of the Director of Mission Support, United Nations Global Service Centre in Brindisi, Italy, operationally from the Air Transport Section in the United Nations Headquarters.

Responsibilities

For UN flights under UN Long Term Air Charter Agreements or Short term with UN livery:
– Carry out flight operation tasks including assisting with scheduling of UN flights, arranging airspace and landing clearances, and ordering Ground Handling Services;
– Assist aircrew in their dispatch at the airport; coordinate with the Ground Handling Agent regarding all requirements for aircrew facilitation;
– Coordinate with the Ground handling Agents for all issues related to operations with Mission aircraft, including but not limited to the following: cleaning services, ground handling equipment, refuelling, transportation and verification of services ordered;
– Check weather forecasts and NOTAMs; 
– Use radios and flight tracking systems to monitor the position and movements of UN aircraft;
– Maintain accurate records of activities, related to flight following, aircraft dispatch and technical compliance;
– Enter reports into the radio log, complete radio logs in accordance with DFS Aviation Standards.
– Complete the Operations Risk Management Checklist;
– Coordinate with local Authorities (Civil Aviation Authority, Airport Authority and Air Force Base Authority), all requirement in support of Mission air operations, including but limited to airport passes, authorizations, escorting staff in and out of the airport, plan and coordinate the maintenance hangar space, required support equipment, etc.;
– Collect and analyse AURs (Aircraft Use reports) and prepare FHR (Flight Hour Reports) to each flight and for all types of aircraft on daily basis; 
– Define, individualize and alter aviation-relevant KPIs and corresponding KPI calculation formulas;
– Set aircraft performance figures by using KPI calculation formulas;
– Establish a performance figure database of UN aircrafts that is permanently updated, covering UN aircrafts of all DPKO missions;
– Create an analysis tool that is able to transfer recorded historical data into aviation KPIs; calculate pre-determined performance and utilization ratios for UN aircrafts; provide SAOC performance analysts with required information on UN aircraft performance figures.
– Update corresponding input data sources and monitor the correctness of the data;
– Support the integration of the above described analysis tool into a business intelligence application to enable the easy access and use of statistical performance analyses for senior management in air fleet-related decision-making;
– Undertake other duties as may be assigned from time to time.

Competencies

– Professionalism: Knowledge of relevant UN rules, regulations, administrative procedures, policies and directives. Ability to apply knowledge of various United Nations administrative, financial and human resources duties in work place and ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

– Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

– Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors on-going developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

– High school diploma or equivalent is required.
– Technical or vocational certificate in Air Transportation, Safety management, Air Traffic Control or graduation from equivalent military establishment or military/Air Traffic Control training.

Work Experience

A minimum of five years of progressively responsible experience in Air Transport Operations is required. Experience in financial management or audit field is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required. Knowledge of another UN official language is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Recruitment for this position is done on a local basis. Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat. Having passed the Administrative Assessment Support Test (ASAT) in English at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, or ICTY may be recognized in place of the GGST, pending confirmation of validity. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.