Org. Setting and Reporting

This position is located in the Regional Information and Communications Technology Section (RICTS), United Nations Interim Force in Lebanon (UNIFIL), Naqoura. The incumbent will report to the Chief Communications Officer through Telephony Unit Supervisor or his/her designate.

Responsibilities

Installs and tests various VHF, SHF radio communications, satellite earth-station and structured cabling networks; programs hardware and software parameters of VHF, SHF and satellite; works at height to emplace antenna and transmission line equipment inclusive of the antenna system, tests and monitors system performances for daily operations performance, maintains records and documentation; maintains equipment inventory to ensure that operational needs are met.

Installs telecommunications copper and fiber optic structured cabling including termination of UTP, FTP, STP and fiber optic cables, installation of associated support structures including enclosures, manholes and underground conduits is required; monitors and tests the daily operation of UN infrastructure, systems and affects corrections as required; prepares and updates wiring layout documentation, supervising and tests cable plants; programs hardware and software of telephony equipment; wiring diagrams, etc.

Supervises assigned personnel in the Unit and coordinates their activities to ensure that all tasks are completed accurately and in a timely manner; Ensures that guidelines for Telephone Controls, Procedures and Accountability are fully complied with as described in the various Administrative and or Information Circulars sent to all staff members by the Administration; Oversees issues/return/handover of network equipment established in support of service providers (Mobile phone companies and satellite based telephone companies) and ensures that inventory records are accurately maintained; Prepares recurring reports on telephone accounts, noting problems resulting from excess expenditure. Calculates and compiles cost estimates and projected budget requirements and assists in preparation of budget and audit reports; Liaises with official from service provider, UN agencies, Funds and Program staff members in connection with telephone infrastructure related matters ensuring they are in compliance with standing instructions and procedures to avoid abuse of telephone system.

Prepares business-related memoranda and facsimile correspondence in response to queries from Service Provider companies, Internet providers and staff members; Addresses complaints, anomalies, queries and clarifications on the billing procedures and structures in an efficient, effective and polite manner; Ensures that clear and accurate records of all telephone accounts, documentation and invoices are maintained; Maintains electronic records of all expenditure for commercial communications of the Mission, and provides CITS budget officer with this information on a regular basis; Assumes responsibility for the stock of all satellite and mobile phones purchased for the mission; Monitors the physical inventory of stocked items on a regular basis to ensure accuracy of records and location of property; Issues CITS equipment and enters the records in the asset control system; Manages and maintains a comprehensive UN-DPKO enterprise system in Umoja; Performs other duties as assigned.

Competencies

Professionalism: Experience in installation of indoor and outdoor telecommunications copper and fiber optic structured cabling including termination of UTP, FTP, STP and fiber optic cables, installation of associated support structures including enclosures, manholes and underground conduits is required. Experience in joining fiber optic cables using fusion splicer, testing CAT-5 infrastructure with network cable tester for performance verification, and testing of fiber optic cable infrastructure with the OTDR is required. Knowledge of telecommunication equipment principles of operations, local area networks, cabling infrastructure, radio and video surveillance systems, and voice and messaging systems. A knowledge of data transmission technologies, principles of analog and digital transmission including data transmission protocols and mediums, and networking principles. Ability to apply knowledge and technical skills to install and test relevant equipment, provide maintenance services and user support. Ability to assist with analog and digital transmission facility testing and trouble-shooting. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

High School diploma or equivalent is required. Knowledge of telecommunications equipment, principles of operation, including local area networks, satellite, radio and video surveillance systems, voice and messaging systems is desirable. Knowledge of synchronous and asynchronous data interface standards and protocols is desirable. Ability to apply knowledge and technical skills to install and test relevant equipment, provide maintenance services and user support is desirable.

Work Experience

A minimum of seven years of relevant progressively responsible experience in telecommunication networks and related areas is required. Experience in telecommunications technologies is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this position advertised, fluency in English (both oral and written) is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.